Hotel Mission de Oro

Hotel Housekeeper
Hourly Rate $17/HR.


Housekeeper's Mission: The housekeeping's mission is to create a clean and luxurious experience, by keeping the Hotel organized so that it has a good presentation. Continuously raising the level of the guest's experience and exceed the expectations.  

• maintain the cleanliness and hygiene of the guest's room and common areas 
• organize work schedule from the room status list, arrivals and departures
• distribute linen, towels and room supplies using wheeled carts or by hand
• restock room supplies such as drinking glasses, soaps, shampoos, writing supplies
• replace dirty linens with clean items
• store all dirty laundry in line with company policy
• collaborate with other hotel staff members to ensure efficient operations 
• check all appliances in rooms are in working order
• realign furniture and amenities according to safety protocols 
• maintaining a friendly and authentic tone when taking request 
• respond to calls for housekeeping problems such as spills, broken glasses
• responding to guest request promptly and fulfilling them on time 
• organize and restock cart at the end of the shift
• ensure confidentiality and security of guest rooms
• follow all company safety and security procedures
• report any maintenance issues or safety hazards
• observe and report damage of hotel property
• good communication skills including the ability to listen carefully and ask the right questions to gain clarification
• Declining a request politely if it goes against hotel policies 
• distribute supplies to room as needed per request of guest, pillows, towels, blankets, rollaway, toiletry supplies, pack and play
• clean guest rooms in a timely manner 

• knowledge of cleaning and sanitation products, techniques and methods
• knowledge of cleaning sensitive materials
• working knowledge of operating cleaning equipment
• physical stamina and mobility including ability to reach, kneel and bend
• ability to lift, push and pull required load (usually about 50lbs)

• attention to detail
• customer focus
• reliability
• listening skills
• adaptability
• planning and organizing
• team work
• high energy levels

• integrity including honesty and high ethical standards
• reliability including good time-keeping
• high work standards including the ability to meet performance standards without supervision

Position Requirements
∙      Colleagues must be able to work a flexible work schedule as needed; including nights and weekends;
∙      Colleagues must be able to rotate shifts as needed;
∙      Colleagues must be able to be on their feet for 8-12 hours during their shift;