Host
United States
Part Time
Experienced
Part Time Position
Hourly Rate: $16.90 plus TIPS
Host
- Open for job rotation of Server Assistant, Food Expeditor, and Buffet line
- Open to cross training
- Greet customers as soon as they walk through the door and Thank departing guests for coming in
- Be presentable, neat, and with a genuine smile at all times.
- Maintain a neat, organized front-of-house environment
- Adhere to the sanitation process and procedures
- Maintain waiting list of patrons with accurate wait time; while managing the flow of guests between different stations to ensure even workloads for wait staff
- Assist with opening/closing tasks and side work as needed
- Learn food and beverage menu
- Answer phones and schedule reservations for small and large parties
- Assist in cleaning table tops
- Take calls for food to go
- Collect money and credit cards
- Follow cleaning procedures (Sweep, Mop, Windows, etc.)
- Observe restaurant guests to ensure high quality service (refills, etc.)
- Work with restaurant colleagues to create a positive dining experience for guests
- Clear and sanitize all dirty tables after guest leave
- Clean and organize workspace, tables, silverware, and buss cart
- Sweep floor after each guests leaves
- Take all silverware, plates, glassware to dishwasher
- Alert servers to guests in need of attention
- Roll silverware
- Assist servers/bartenders with water, bread, butter, soups and salads
- Restock dishes for chef’s at the counter top
- Expeditors make sure the orders are being cooked in a timely fashion, so that all orders for a table are ready at the same time and make sure that once the food is cooked, servers run food to the table while it's warm and ready
Knowledge and Experience
- Skills of reading body language to establish when the clients want their order to be taken
- Ability to lift, push and pull required load (usually about 50lbs.)
- Math skills required (basic level)
- High school diploma or equivalent preferred
- Knowledge of Point of Sales System
- Inventory Control
- Previous work experience as a Host or Restaurant Server
- Demonstrate customer-service skills
- Understanding of restaurant etiquette
- Excellent communication skills (via phone and in person)
- Strong organizational skills with ability to monitor the entire dining and bar area
- Attention to detail
- Customer focus
- Reliability
- Listening Skills
- Adaptability
- Planning and Organizing
- Teamwork
- High energy level
- Integrity including honesty and high ethical standards
- Attention to detail
- High work standards including the ability to meet performance standards without supervision
Position Requirements
- Colleagues must be able to work flexible work schedules as needed; including nights and weekends; and Holidays
- Colleagues must be able to rotate shifts as needed;
- Colleagues must be able to be on their feet for 8-12 hours during their shift;
- Colleagues must be trained and practice Self-Management of their mission
- California food handlers’ certificate
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