Host

Santa Nella, CA
Part Time
Experienced

Part Time Position 

Host $16.50 hr. Tips and Gratuity included. 

  • Open for job rotation of Server Assistant, Food Expeditor, and Buffet line
  • Open to cross training
  • Greet customers as soon as they walk through the door and thank departing guests for coming in
  • Be presentable, neat, and with a genuine smile at all times.
  • Maintain a neat, organized front-of-house environment
  • Adhere to the sanitation process and procedures
  • Maintain waiting list of patrons with accurate wait time; while managing the flow of guests between different stations to ensure even workloads for wait staff
  • Assist with opening/closing tasks and side work as needed
  • Learn food and beverage menu
  • Answer phones and schedule reservations for small and large parties
  • Assist in cleaning tabletops
  • Take calls for food to go
  • Collect money and credit cards
  • Follow cleaning procedures (Sweep, Mop, Windows, etc.)
  • Observe restaurant guests to ensure high quality service (refills, etc.) 
  • Work with restaurant colleagues to create a positive dining experience for guests
  • Clear and sanitize all dirty tables after guest leave
  • Clean and organize workspace, tables, silverware, and buss cart
  • Sweep floor after each guests leaves
  • Take all silverware, plates, glassware to dishwasher
  • Alert servers to guests in need of attention
  • Roll silverware
  • Assist servers/bartenders with water, bread, butter, soups and salads
  • Restock dishes for line cooks at the countertop
  • Expeditors make sure the orders are being cooked in a timely fashion, so that all orders for a table are ready at the same time and make sure that once the food is cooked, servers run food to the table while it's warm and ready

Knowledge and Experience

  • Skills of reading body language to establish when the clients want their order to be taken
  • Ability to lift, push and pull required load (usually about 50lbs.)
  • Math skills required (basic level)
  • High school diploma or equivalent preferred
  • At least 1-2 years’ experience in serving 
  • California food handlers' certificate
  • Knowledge of Point of Sales System
  • Inventory Control

Key Competencies

  • Attention to detail
  • Customer focus
  • Reliability
  • Listening Skills
  • Adaptability
  • Planning and Organizing
  • Teamwork
  • Integrity
  • Honesty
  • High energy level
  •  Integrity including honesty and high ethical standards
  • Reliability including good timekeeping
  • Attention to detail
  • High work standards including the ability to meet performance standards without supervision

Position Requirements 

  • Colleagues must be able to work flexible work schedules as needed; including nights and weekends; and Holidays
  • Colleagues must be able to rotate shifts as needed.
  • Colleagues must be able to be on their feet for 8-12 hours during their shift.
  • Colleagues must be trained and practice Self-Management of their mission
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